Shipping Policy

We currently deliver across India to all metros and certain non-metro cities. We have tied up with a reliable logistics partner that ensures reliable delivery. We try our very best to ensure that there are no delays in shipments, but sometimes it’s beyond our control due to logistics operational issues.

 Shipping Time

Typically, our products will be delivered through surface mode of transport and the lead time is 4-6 days. The logistics partner gets a notification once the product ready for dispatch. They will then pick it up from our warehouse and deliver it to you between 9am to 9pm on all days Monday to Saturday.

We ship the orders on all days (Monday to Saturday) except Sundays and public holidays.

If you feel that the packaging of the product is tampered or damaged at the time of delivery, please refuse to accept the delivery of the product and contact us immediately at support@bricsbio.com , mentioning your order reference number. We shall ensure a replacement delivery is made to you at the earliest.

In case your shipment is delayed:

In case there is a delay, please send us an email on support@bricsbio.com with your order number.

In the unfortunate scenario that your shipment has been misplaced or lost is transit, we can either resend the order to you or issue a credit note to you, or reimburse the amount completely to you.

The cost and delivery time of your order are estimated online at the checkout.

The estimation is performed according to the weight of items and their destination.